Privacy Policy

This policy covers two kinds of people: businesses that use FlyQuote to manage quotes and leads, and the customers of those businesses who fill out a form or get sent a quote. We try to keep this in plain language rather than legal boilerplate, because most people never read the boilerplate version anyway.

What we collect

From business accounts: your name, email, and whatever organization details you enter when you sign up. From the forms your business publishes: whatever your customers submit through them. That's typically a name, contact details, a job address, and any photos, videos, or voice recordings they choose to attach.

We also collect basic usage data automatically, things like login timestamps, IP address, and browser type. Mostly for security and for debugging when something breaks.

What we don't do

We don't sell customer or lead data to third parties. We don't run ad trackers on the dashboard or on customer-facing forms. Data submitted through a form belongs to the business that published it, not to us. We're storing it on their behalf, not building a marketing list out of it.

Where data lives

Photos, videos, and voice recordings are stored on Amazon S3 with access controlled through short-lived signed URLs, not public links. Account and submission records live in a PostgreSQL database. Payment details for paid plans are handled directly by Stripe. We never see or store full card numbers.

Cookies and sessions

The dashboard uses a session token to keep you logged in. That's effectively the only cookie-adjacent thing we set. Public marketing pages like this one don't set tracking cookies.

How long we keep things

Lead and submission data is kept for as long as the business account is active. If a lead goes untouched for more than six months, we treat it as aged data and charge a small re-access fee to open it again. That covers ongoing storage rather than deleting it outright, since a business may still need the history later.

Your rights

If you're a customer who submitted a form and want your data removed, contact the business you submitted it to. They control that record. If you're a business account holder, you can request full account deletion by emailing us and we'll confirm what's being removed before we do it.

Changes to this policy

If this policy changes in a way that matters, we'll update the date at the top of this page and, for material changes, email account holders directly instead of quietly editing the page.

Questions

Email support@booraverse.comand we'll answer directly.